The service procedure will cycle as follows: Ask for Flash Disk of the customer In which to obtain the Flash Disk of Customer in which incorporates the file to be printed, one must ensure that the flash sis is virus free, utilize full scan before operation of flash disk. Next is to open file via Microsoft Office. Next Is to Obtain Specifics In which Include options between the following: -Short or Long Bond Paper? -Landscape or Portrait Printing? -Number of Copies needed?
Next Step includes obtaining final print confirmation and payment but before payment ensure that customer has given all necessary files and specifics before proceeding with operations. Next step Is to hand over printed paper and flash disk of the customer and ensure both flash disk and printed paper is up to par with customers’ requirements in terms of no damages etc. Lastly is to retrieve post customer service and obtain feedback and In case of errors provide service as well.
The service procedure will last up to pm and will also have a break of operations between ann. to 1 pm. Monthly operations will last 24 days per month and a total of 240 days In a year due to 10 month only operations. Seasonal Production Load In times of increased production load such as term paper seasons in which are in the months of September to October and February to March, Paper and Ink Inventory will e doubled to ensure that In case of depletion a backup will be available anytime and will not cause a loss in service of a potential customer.
As such the monthly demand of paper per print service is 36064 (According to survey results with 50% conservation ratio) divided by the days of operation which Is 24 days thus will result in 1503 demand of paper per print daily thus inventory of 1 500 papers or 3 reams will double during those times and of course so does the ink cartridges that is capable of 1200 pages per cartridge will be doubled as well. Input-process-output INPUTS
Accumulation of Parts for Machine Internals I * Gathering of essential components of the Print Qualitative Control Parameter: * Parts accumulated must be purchased with warranty included in case of break down for replacement * Ensure Parts are effective, essential and not too expensive | 2. Building of Kiosk Case I * Ask manufacturer to provide a kiosk case suitable for the machine. Quality Control Parameters: * Provide said manufacturer schematics to ensure proper measurements needed for the machine and case to be fully compatible. | 3.
Assembly of Machine Internals I *With the gathered parts, build internals of the centrality Control Parameters: * Ensure compatibility of all parts especially motherboard and processor compatibility | 4. Assembly of Final Machine I Insertion of machine internals(fall) to the Kiosk case provided by a unpredictability Control Parameters: * make certain that no parts are loose and all must be secure and tight in its place | 5. Accumulation of paper supplies I * Ordering of paper supplies for printing serviceability Control Parameters: * Paper must be of letter size in which consist of 8. Inches by 11 inches in length and height | 6. Accumulation of Ink for Continuous Ink System I * Order Ink for Continuous Ink Systemically Control Parameters: * Ink must be of good quality to avoid leaks and ink runs. | 7. Benchmarking of machine I *With benchmarking tools and software, test machine’s capabilities to measure performance and crash points to determine what “not to disqualify Control Parameters: * Avoid exceeding what the machine only needs to do. | 8.
Final Machine Test I * Make sure that the machine is ready for use. Insert Ink Cartridge and Paper for print as willfully Control Parameters: * Test product fully; consider al functions and record break downs and bugs for fixing before clearance of operation and delivery. | 9. Delivery of Machine to designated location. I Ensure machine delivered is without damages during delivery periodically Control Parameters: * Ask reliable company for delivery to ensure safety of the machine I 10. Final Preparation of Machine for Operation.
I * After delivery, place machine to its designated place of operationally Control Parameters: * Designation in which avoid direct exposure to sunlight and must be of suitable environment to avoid images * Ensure voltage requirement match that of the machine | 11. Assign final instructions for maintenance personnel I * Give out instructions to the maintenance personnel on what to do in certain scenarios of breakdown I 12. Assign final instructions for the Operations personnel I * Give out instruction to the operations personnel in proper use of the machine and ask to record certain scenarios of break down for future bug fixes I 13.
Start Operations I Incorporate operations and service of the machine | 14. Ask for Flash Disk of the prudentially Control Parameters: * Ensure the flash disk is virus free, utilize full can before operation of flash disk * Ensure that flash disk has a universal serial bus I 15. Open file I Open file via Microsoft Office I 16. Obtain Specifics I Specifics include options between the following:-Short or Long Bond Paper? -Landscape or Portrait Printing-Number of Copies needed I 17. Obtain final print confirmation and payment I Before payment ensure that customer has given all necessary files and specifics before proceeding with operations.
I 18. Hand over printed paper and flash disk of the customer I Quality Control Parameters:Ensure both flash disk and printed paper is up to par with customers’ acquirement in terms of no damages etc. 19. Retrieve post customer service I Obtain feedback and in case of errors provide service as well. I C. Location Analysis Our company, as a service printing industry, had chosen schools and universities as our ideal location for the business. So we come up with 2 options which is the University belt as our target market.
