Change management case study analysis
It is evident that XYZ Continental altered and changed the company’s culture; the main aim of this change was to increase the pace in which decisions were being made as well improve the quality of the bus tyres that were being produced. Majorly, the change plan was a top-down approach that totally ignored the employees involvement. It is evident that the company has implemented changes within the company so that there can be smooth running as well as increased sale volume along with maintained market shares worldwide. The organization required more attention as well as adoption of various changes that would cope with the company’s situation as well as maintain its business position while competing with the international market.
XYZ Continental has to construct improved and quality bus tyres but at a cheap price so that its focus may increase sales and improve the customer loyalty and the market shares. Moreover, the company must improve the quality of their bus tyres as well as the customer services because the most important aspect is the public perception. However, the change process has worked well for the company because it has been able to be ranked as one of the top bus tyre producing companies worldwide. The fact that it has also expanded on the types of bus tyre based on the weather shows that the management has improved in decision making and there is proper communication between the employees and the managers or supervisors.
Hiring new managers was efficient in ensuring that the company growth is realized. As a result, the more skilled staff led to increased performance and productivity within the company. The existing staff was also sufficiently trained on the new skills that they needed to ensure that the new company objectives were met in an effective manner. This was a brilliant move because the workers got the motivation that they needed to increase their performance and become more productive.
However, it is important for organizations to sufficiently implement the change theories in order to attain the best outcome when it comes to ensuring that they surpass all the barriers that may hinder the process. More emphasis should also be placed on the aspect of an employee as an individual and how the process of change affects them and their personal affiliation. Understanding this may ensure that there is a more efficient and controlled way of ensuring that change is implemented successful and this may save the company revenue and time.
Management and communication
I believe that communication is a vital tool that should be used in ensuring the success of a company. It helps to prevent barriers which may hinder the process of change. From my personal experience, I have undergone change especially as I was doing my internship and it assisted me to realize the importance of changing perceptions and attaining goals through planning. Changes are usually made on the basis of the vision of the company, the strategy, focus and goals. Blocking change simply prevents a company from seeing how important change is in connection to the standards of the organization. Most times, many details are involved during the process of change and a team has to assist in implementing it. At times I would lose focus on why change is important and then I would skip to another task immediately so that I can make the change faster and get over with it.
The problem with me is that I did not focus on the outcome that the change would bring me or the foundational reason as to why change had to be implemented. Hence, I recommend that irrespective of the model that will be used, the change should be kept simple. Nonetheless, it is important for company leaders to note that employees need feedback because they want to know if the change process is going on progressively. This is because if the employees lack sufficient knowledge on how their implementation of change is going, or if they perceive as if nothing has been accomplished, they could become discouraged and lose their sense of motivation. This case study has made me realize that a company needs to embrace change continuously in order to ensure that it successfully gains the competitive advantage. If change is not embraced then the business operations of a company may fail and the structure of the organization may collapse.
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